Monday, February 12, 2007
My Checked In baggage with Emirates is flying every day
---------- Forwarded message ----------
From: k.s.senthilkumar <k.s.senthilkumar@sunjay.in>
Date: Feb 11, 2007 11:28 PM
Subject: My Checked In baggage with Emirates is flying every day
To: jawad@alumni.washington.edu, EKINDIA <ekindia@emirates.com>
Cc: m.sivakumar@sunjay.in, a.kannan@sunjay.in, KANNAN SUNDARARAJ
<kannan.sundararaj@petrofac.ae>
Dear Friends,
My brother is a SKYWARD SILVER Member and always insist on me to
travel by EMIRATES.
I am sorry : My Experience makes me think twice to travel on my return
EMIRATES ticket from doha to chennai.
We are a group of seven started from chennai to dubai on 04th Feb 2007 by EK545.
Three of us were transit passengers proceeding to doha,qatar by EK843.
Out of the six Checked In Baggage One that belogs to me (K.S.Senthil
Kumar) has not reached the conveyer belt at doha.
When i went to the LOST AND FOUND COUNTER - I was surpriced to see a
big queue and a lot of confusion.
They treated no better than an unwanted creature in their counter
(When my turn came after 20 Minutes)
They were so great full to "do me a favour" by registering my complaint.
FILE REFERENCE : DOH EK 37830
NO QUESTIONS NO ANSWERS
Landing in a foreign land with littering nothing with me other than my
laptop(HAND BAGGAGE),
i have to shell out heavily on every thing i required to keep my self moving.
NO SUPPORT / NO ASSITANCE - NO CONTACTS - from EMIRATES
I WAS ONLY SPENDING ON TAXI BETWEEN THE EMIRATES OFFICE AND AIRPORT EVERYDAY.
All my bussiness activities have taken a set back.
After 10 visits to the doha airport, a friend suggested me to check
with emirates office at airport.
Simply noting happend on ground.
After another 10 visits, they told me that my baggage has been
identified at dubai.
When i went for collecting my baggage, i was surpriced that it was not
my baggage.
But, i am lucky : My bussiness card was there on my baggage - the same
was mentioned as a remark of my baggage identification.
SCHOCKED TO HEAR THAT MY BAGGAGE HAS BEEN FORWARDED TO MUMBAI BY MISTAKE
AND TODAY AGAIN A LESS DISTUBING NEWS REACHED ME TELLING THAT THEIR
SYSTEM SHOWS THAT MY BAGGAGE HAS REACHED CHENNAI.
I LAUGHED - SINCE I HAD ALL THE DISTURBANCE ALREADY.
ALSO THE FUNNY PART IS THAT EMIRATES IS NOT EVEN READY TO COMPENSATE
ME IN ANY WAY
THE EMIRATES OFFICIALS CLAIM IS : OUT OF THE SIX CHECKED IN BAGGAGE
YOU GOT FIVE OF THEM - U R LUCKY
I really feel sorry for the chairman of emirates for heading such a
hopeless airlines.
SORRY TO MY "SILVER SKYWARD BROTHER" : I WISH I WILL FIND SOME OTHER
WAY TO REACH MY HOME OTHER THAN EMIRATES
I have felt a bit relaxed after looking into the below link. There are
more people suffering and my plight was much better.
http://www.geocities.com/SoHo/Cafe/9653/emirates.html
Regards,
K.S.SENTHIL KUMAR
DIRECTOR-TECHINICAL
SUN&JAY ENGINEERING CONSULTANTS PVT LIMITED
SUN&JAY GROUP
OFF : 044-32916146
RES: 044-26248613
MOB:+919380508962 / +974-6587561
Saturday, February 10, 2007
emirates airlines
---------- Forwarded message ----------
From: Abid Butt <Abid@araeng.com>
Date: Feb 6, 2007 4:50 AM
Subject:
To: jawad@alumni.washington.edu
RECENTLY I HAD A VERY BAD EXPERIENCE WITH EMIRATE AIRLINE, AND
PROBABLY IT IS THE FIRST TIME I HAVE GONE THROUGH THIS BITTER TIME. I
TRAVELED FROM MY HOME COUNTRY TO CANADA THROUGH DUBAI AIRPORT VIA
FRANKFURT. THE PLANE WAS LATE AT DUBAI, AND EVEN IT GOT MORE LATE
REACHING FRANKFURT AIRPORT, WHERE WE WERE SUPPOSED TO CONNECT TO
AIR-CANDA, WE MISSED THE FLIGHT, THE PASSENGERS WHO MISSED THEIR
FLIGHT TO CANADA WERE 34. BUT NO BODY TOOK THE RESPONSIBILITY FOR
THIS, ACCORDING TO EMIRATE THEIR FLIGHT ENDED AT FRANKFURT AND
AIR-CANADA TOLD THAT THESE PEOPLE ARE NOT YET THEIR PASSENGER. SO NO
HOTEL STAY, NO ASSURANCE FOR THE NEXT FLIGHT. ANYHOW WE ALL WERE GIVEN
ONE OPTION TO TRAVEL TO LONDON, THEN TORONTO THEN TO CALGARY, AND
THERE WAS ALMOST 8 HOURS OR SO TRANSIT AT EACH LOCATION, IMAGINE IT
TOOK DOUBLE THE TIME TO REACH THE DESTINATION AND WITHOUT ANY REST,
JUST SITTING ON THE CHAIRS AND WAITING FOR THE FLIGHTS, HOW HORRIBLE
THIS EXPERIENCE WAS. IN FUTURE I WILL THINK TWICE BEFORE TRAVELLING BY
EMIRATES.
Regards
ABID BUTT
Material/Design Technologist
ARA Engineering
Consulting Engineers
Suit 101, 110 Country Hills Landing, NW
Calgary Alberta, Canada T3k 5P3
Ph 403.735.6030
Fax 403.735.6035
Emirates
---------- Forwarded message ----------
From: Dynamic5g@aol.com <Dynamic5g@aol.com>
Date: Feb 9, 2007 9:46 AM
Subject: Emirates
To: jawad@alumni.washington.edu
Jawad,
I am sorry to hear about the experience you went though with Emirates.
Remember two things:
1-Always fly national airline of your destination country. In your
case it should have been PIA.
2-These airlines are normally run and operated by temporary workers so
they have no respect for their customers.
Nadeem
