Monday, February 12, 2007
My Checked In baggage with Emirates is flying every day
---------- Forwarded message ----------
From: k.s.senthilkumar <k.s.senthilkumar@sunjay.in>
Date: Feb 11, 2007 11:28 PM
Subject: My Checked In baggage with Emirates is flying every day
To: jawad@alumni.washington.edu, EKINDIA <ekindia@emirates.com>
Cc: m.sivakumar@sunjay.in, a.kannan@sunjay.in, KANNAN SUNDARARAJ
<kannan.sundararaj@petrofac.ae>
Dear Friends,
My brother is a SKYWARD SILVER Member and always insist on me to
travel by EMIRATES.
I am sorry : My Experience makes me think twice to travel on my return
EMIRATES ticket from doha to chennai.
We are a group of seven started from chennai to dubai on 04th Feb 2007 by EK545.
Three of us were transit passengers proceeding to doha,qatar by EK843.
Out of the six Checked In Baggage One that belogs to me (K.S.Senthil
Kumar) has not reached the conveyer belt at doha.
When i went to the LOST AND FOUND COUNTER - I was surpriced to see a
big queue and a lot of confusion.
They treated no better than an unwanted creature in their counter
(When my turn came after 20 Minutes)
They were so great full to "do me a favour" by registering my complaint.
FILE REFERENCE : DOH EK 37830
NO QUESTIONS NO ANSWERS
Landing in a foreign land with littering nothing with me other than my
laptop(HAND BAGGAGE),
i have to shell out heavily on every thing i required to keep my self moving.
NO SUPPORT / NO ASSITANCE - NO CONTACTS - from EMIRATES
I WAS ONLY SPENDING ON TAXI BETWEEN THE EMIRATES OFFICE AND AIRPORT EVERYDAY.
All my bussiness activities have taken a set back.
After 10 visits to the doha airport, a friend suggested me to check
with emirates office at airport.
Simply noting happend on ground.
After another 10 visits, they told me that my baggage has been
identified at dubai.
When i went for collecting my baggage, i was surpriced that it was not
my baggage.
But, i am lucky : My bussiness card was there on my baggage - the same
was mentioned as a remark of my baggage identification.
SCHOCKED TO HEAR THAT MY BAGGAGE HAS BEEN FORWARDED TO MUMBAI BY MISTAKE
AND TODAY AGAIN A LESS DISTUBING NEWS REACHED ME TELLING THAT THEIR
SYSTEM SHOWS THAT MY BAGGAGE HAS REACHED CHENNAI.
I LAUGHED - SINCE I HAD ALL THE DISTURBANCE ALREADY.
ALSO THE FUNNY PART IS THAT EMIRATES IS NOT EVEN READY TO COMPENSATE
ME IN ANY WAY
THE EMIRATES OFFICIALS CLAIM IS : OUT OF THE SIX CHECKED IN BAGGAGE
YOU GOT FIVE OF THEM - U R LUCKY
I really feel sorry for the chairman of emirates for heading such a
hopeless airlines.
SORRY TO MY "SILVER SKYWARD BROTHER" : I WISH I WILL FIND SOME OTHER
WAY TO REACH MY HOME OTHER THAN EMIRATES
I have felt a bit relaxed after looking into the below link. There are
more people suffering and my plight was much better.
http://www.geocities.com/SoHo/Cafe/9653/emirates.html
Regards,
K.S.SENTHIL KUMAR
DIRECTOR-TECHINICAL
SUN&JAY ENGINEERING CONSULTANTS PVT LIMITED
SUN&JAY GROUP
OFF : 044-32916146
RES: 044-26248613
MOB:+919380508962 / +974-6587561
