Wednesday, September 01, 2004
Wed, 1 Sep 2004 16:07:37 +0300
Wre had a bad experience on the way to Thailand form Egypt.
First part to Dubai from Cairo was allright we got the seat we requested.
Second link between Dubai and Thailand they promised ile sits, we got in three row the middle sits, for two of our family member who are over 193 cm you can image how they had to sit!!!
Way Back did get not the requested seat and on top of that I had to sit for 6 hours on a broken seat.
They could not offer me any other seat because the plane was full, They offered an extra cushion what i refused because the seats are already too Narrow.
I filled in an complain and up to now one month later they did not even react.
I don't know how they got such a good reputation. I could have taken Kuwaiti airlines what was a much better deal 150 dollars per person cheaper and 4 days accomodation for free. But We heard good things from Emirates, but for me
it was the worst flight in 35 Years.
AND WHAT A LOUSY SERVICE NOT EVEN TO REACT ON A COMPLAIN!!!!!!