Wednesday, November 23, 2005
emirates / bad service
---------- Forwarded message ----------
From: Reto Kuhl <reto.kuhl@datazug.ch>
Date: Nov 23, 2005 3:14 AM
Subject: emirates / bad service
To: jawad@alumni.washington.edu
Dear Sir
Unfortunately, you are not alone with your experience.
I flew on Nov 14, 05, from Zurich to Dubai, economy class. Service was
industry standard, food too. Queing time of 10 to 15 mins to go to one of
the 4 toilets. Seat comfort was bad, too little space. The return flight was
worse: an old A300-200 with worn out seats and very unfriendly service. Food
was thrown onto my plate from 40 centimeters distance, as you would feed
animals in a zoological garden. I could not imagine that an airline with
such reputation can offer such a poor performance.
Eco passengers feel therefore like pay load and get treated as such.
Regards
Reto Kuhl
Feldhof 14
6300 Zug/Switzerland