Wednesday, November 23, 2005


emirates / bad service

---------- Forwarded message ----------
From: Reto Kuhl <>
Date: Nov 23, 2005 3:14 AM
Subject: emirates / bad service

Dear Sir

Unfortunately, you are not alone with your experience.

I flew on Nov 14, 05, from Zurich to Dubai, economy class. Service was
industry standard, food too. Queing time of 10 to 15 mins to go to one of
the 4 toilets. Seat comfort was bad, too little space. The return flight was
worse: an old A300-200 with worn out seats and very unfriendly service. Food
was thrown onto my plate from 40 centimeters distance, as you would feed
animals in a zoological garden. I could not imagine that an airline with
such reputation can offer such a poor performance.

Eco passengers feel therefore like pay load and get treated as such.


Reto Kuhl
Feldhof 14
6300 Zug/Switzerland

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