Emirates Airlines (Comments about Emirates Airlines)

---------- Forwarded message ----------
From: anoop thajudeen <atcl123@yahoo.com>
Date: Aug 19, 2007 11:28 PM
Subject: a story of a passenger who had to travel by one of the best
airlines in the world.
To: Valerie.tan@emirates.com, Hatem.omar@emirates.com,
Radhika.markan@emirates.com
Cc: Sujab@emirates.com, info@aaco.org, aacortc@go.com.jo,
jawad@alumni.washington.edu

This is a story of a passenger who had to travel by one of the best
airlines in the world.
passanger name:Anil Kumar
I am sorry to say that this was my worst experience in my career and
flight travel.
This is to keep you informed that i traveled on flight No - EK 927
from Cochin Via Dubai to Cairo dated August 18 2007. Understanding
that i was flying in one of the best airlines in the world i put my
personal important documents in the luggage, unfortunately the best
airline staff have missplaced or ignored the importance of the
passenger.
Alas this was only my documents what if the same would have happened
to the passenger himself.
In spite of complaining regarding the same i was promised by Mr Tarek
who is the gentlemen responsible to listen to the passenger grievances
and do the needful. He did but his promises remained within him. He
said that the luggage will reach me by 08.30 Am, his mobile number:
0020 XXXXXXXX was always switched off - what an innovative way of
resolving and keeping the passengers away fro the trouble. Finally
the mobile rang at 1700 Hrs but no response. He promised to deliver
the luggage today but then his innovative brains have asked him to
keep the phones switched off to avoid passengers like who
unfortunately fly - now i can say one of the worst air lines.
My baggage No: is AI 813969 - This is for you info.
A lost passenger of the best air line sorry the worst is still waiting
hoping that a miracle could happen

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