Friday, September 07, 2007
Our first trip by Emirates Airlines
---------- Forwarded message ----------
From: jaya ramsamy <jaya.ramsamy@yahoo.com>
Date: Sep 7, 2007 9:19 PM
Subject: Our first trip by Emirates Airlines
To: jawad@alumni.washington.edu
To the management and staff of Emirates Airlines
My wife and I booked flights from Johannesburg airport ,South Africa, to New York
in July 2007, to visit our son, Vishnu Ramsamy, who awaits a heart transplant in
Michigan, USA. Vishnu is a student.
Sakundhala, my wife, twisted her ankle at Oliver Thambo Airport, prior to our departure
to Dubai. We checked in at the counter and I informed the check-in staff that she was
unable to walk and she needed a wheel chair, they were polite and concerned and a
staff immediately fetched a wheel chair and escorted my wife and I to the plane.
We were treated with kindness and respect in the plane. The food was good. The
facilities were excellent. The airport at Dubai was awesome, we were still treated well
and my wife in a wheel chair, plus our trip to J F Kennedy airport, New York.
The staff at the customs and immigration offices were pleasant and accomodating.
Thanks to the air hostesses and ground staff of Emirates Airlines for making our
flights to the U S A , a memorable one.
Regards
Jaya and santha
