---------- Forwarded message ----------From: yousuf <email@example.com>
Date: Aug 29, 2007 6:29 PM
Subject: complain regarding boarding flight incharge
To genral manager
emirates airline international
My 3 children and I Mrs. rozat juzar had a flight from karachi to dubai to nairobi return( REFRENCE NUM IS :BY4KJW) on flight num 605 on dated 25th july 2007 time 05:45 AM.On that day we reached airport at around 03:30 AM,because we had to come from hyderabad,
Iam mentiononing all this because your boarding flight incharge MR.BASIT & MR.WASIM showed that we have not reached airport on the time and we have missed our flight,they did all this drama because they wanted there passengers from whom they had taken bribe were on chance and then they wer confirmed.
The oda member on tha counter MR.ASIF misbehaved with us alot.After that they told us that now u wil board on next flight that is on 12:15 PM which they said is confirmed,therefor I n ma 3 children waited for 9 hours at the airport and when the counter was reopen,we went to check our confirmation at ur office and there we found that our names were not confirm for the next flight but they were on chance.
Due to your boarding flight incharge who missguided us,I and ma 3 children a lots of problemx...
Therefore i want EMIRATES AIRLINE to give me the compensation and to take leagle action against there three boarding flight incharge.
but there is no response .......I WANT COMPENSATION......
and i had given to this complain at ur karachi EMIRATES OFFICE ....on 26/08/2007 ....
so please don't ignore this complain because your members did totaly unfar wth us........n ma 3 childrens...
ma cell fone num is ........+254 72 9460002...........or +254 72 8939787
now we are in MALINDI ,KENYA....
ADDRESS IS ........ANJUMAN E BADRI MOSQUE........
Mrs.ROZAT SHAIKH JUZAR (BOHRA)