---------- Forwarded message ----------
From: Mal Bowker <firstname.lastname@example.org>
Date: Mon, Mar 23, 2009 at 4:21 PM
I am a National Sales Manager with an International company and I fly international often. 17 flights in the past 6 months. I have no alliance and have flown recently with Scandanavian, Qantas, Thai and Emirates. I have never been treated badly and in fact have had some good times with air crew. Treat people well and they return the same. Treat them badly and get what you deserve. The people complaining about in-flight service are the same people who treat restaurant waiters and hotel staff badly and complain about their service too.
My two most recent flights were Qantas and Emirates and they were two of the best flights I have ever had. The meal on the Emirates flight was the best in-flight (economy) meal I have ever had on a plane and better than some I have had on the ground. I have never had a bag lost or damaged in 30 years of travel and never been overly delayed. With millions of people flying billions of air miles each year the complainers are a very small minority and should stay with Easy Jet where they belong.