Monday, September 21, 2015
Fwd: Complaint
From: Masood Sadiq <drmasoodsadiq@hotmail.com>
Date: Mon, Sep 21, 2015 at 10:55 AM
Subject: Complaint
To: Emirates Customer affairs <customer.affairs@emirates.com>, "customeraffairsny@emirates.com" <customeraffairsny@emirates.com>, "customeraffairs.jnb@emirates.com" <customeraffairs.jnb@emirates.com>, "ekhcustomerrelations@emirates.com" <ekhcustomerrelations@emirates.com>
I traveled Emirates Airline flight Emirates (EK) 225 as Business Class passenger (JH4CKJ) from Dubai to San Francisco on 18th September. I started having little bit of itching in the last hour or so before landing. Subsequently I had developed blebs and itching all over the body and am taking anti allergic medicines since then. I have started steroids today.
I am sure this was some sort of insect bite on the plane. the reason I am saying that is that an announcement was made on the plane for a medical doctor on board. I being a doctor made myself know to the crew staff and then was asked to see a passenger. This young man also had a large swelling on his arm which was clearly allergic in nature and was itchy. I told him it was some form of insect bite and because it was getting better no emergency medicine was needed.
I would really like to bring this into the notice of the highest authorities as the cleanliness and hygiene of the plane needs to be seriously looked at and I would like to launch a complaint as it has seriously affected me on my trip where I am attending an important medical conference. This is very unfortunate too as emirates is one of the best airlines in the world and such happening can severely affect its reputation.
I would like to request for an immediate inquiry, compensation and prompt action to ensure no further passengers are affected.
Dr Masood Sadiq
