Emirates Airlines (Comments about Emirates Airlines)

---------- Forwarded message ----------
From: Wayne, Bashir <BWayne@ci.miami.fl.us>
Date: Dec 28, 2006 7:14 PM
Subject: Emirates Air Lines
To: jawad@alumni.washington.edu

I flew November 9, 2006 from Miami/NYK/Dubai to Lahore Pakistan with
my nephew. What an experience to fly with Emirates thinking one of the
best air lines in the world but WOW! What a memory I will be having
for the rest of my life.

1) We boarded the flight at New York (JFK) Airport. The plan seat we
got A-35 and 36 were not meant for a long flight and were in bad shape
to sit for the next 14 hours. It could be my luck or unfortunate or
may be my high hopes and expectation from Emirates thinking one of the
best air lines in the world. I took the pictures of the seat in case I
have to provide as a proof.

2) A menu was handed over to all passengers as soon as we were in the
Air. I selected Chicken for my dinner but instead of chicken lasagna
was served. I asked the hostess what happened to my chicken. She said
that they ran out the chicken and you have to eat lasagna. Is this
called first class service?

3) I requested my air hostess to bring the complaint book to file a
complaint. The complaint book was never brought to us and ignored our
request after repeating many times. I do not want to have a problem in
the air and let it go thinking to file a complaint once we will be
back in USA. Now I am back in USA and would like to report about the
treatment what we received from Emirates.

4) Once I was in Lahore I tried to switch my seat from economy to
business or even first class to have a better and comfortable flight
on my return but was rudely denied. The ticket agent advised me to get
a new ticket than upgrading the old one. Why Is so?

5) The flight from Dubai to Lahore was two hour late. We were not
allowed to leave the lounge to go to even bath room and no one came to
assist or help.

6) On our return on December 4, 2006 flight was also late for 3 hours.
We have to rush and run physically at Dubai airport to catch our
flight to NYK.

7) Once we arrived at Dubai one of the luggages was presented on the
stretcher by ground hostess. Although the claim was filed but the
personals in the office treated us very unprofessionally. That claim
is still pending and we have no idea what will be next?

BASHIR A. WAYNE

Miami Florida

USA

# posted by Jawad @ 1:38 AM

---------- Forwarded message ----------
From: allison vouyoukas <girard@emirates.net.ae>
Date: Dec 27, 2006 8:42 PM
Subject: Emirates
To: jawad@alumni.washington.edu

Dear Jawad,

You seem to dedicate a lot of energy for this propaganda you have
started..... do you have a similar website for each
airline/organization that pisses you off? The list would be endless!
Do you find it rewarding? Do not think that there is a perfect airline
anywhere in the world.

Instead, why don't you dedicate your priceless time to help poor
people, particularly in your country of origin.
visit www.thedhakaproject.info to learn how one Emirates Airlines
cabin crew founded a charitable organization in order to educate some
150 children living in the slums of Bangladesh up to tertiary
education.

This Emirates crew member dedicates every day of her life for the
project she founded, on her own, but also with the help of Emirates
airlines colleagues. Moreover, Emirates, the company, supports her
financially,....thanks to the Emirates Foundation project which the
airline has set up to help children around the world.

Similarly, many more Emirates staff have contributed their time to
support orphanages in India, Ethiopia and Sri Lanka.

You too, can make a difference to many people around the world who
need REAL help, and not some sad web site to complain about the past.

regards
Allison

# posted by Jawad @ 11:43 PM

---------- Forwarded message ----------
From: Peter Gibbs <pgibbs@cytanet.com.cy>
Date: Dec 1, 2006 8:23 PM
Subject: LOST BAGGAGE
To: jawad@alumni.washington.edu

i TRAVELLED ON ek387 FROM bASNGKOK TO lARNACA TWO DAYS AGO. tHE
Hostess checking me in didn't seem to know what she was about, and I
only just managed to stop my bag, one of three going through without
any sticker on it. Anyway she handled it sobadly that the bag is
lost. This lady was laughiong and fooling around with other members
of staff, ins pite of there being a huge queue to deal with. She
didn't seem to know what she was doing at all, I only hope my bag is
found soon as it has very personal valuable things to me alone. The
ground staff with Emirates should be better trained. The Cabin Crew
I have always found very good.

Judith Gibbs Paphos Cyprus

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# posted by Jawad @ 9:34 PM